Hello!
Hello, my name is Mei, and I am a passionate experience designer who found my way into working with a B2B insurance company—and I’m learning a lot from it! I have 4+ years of experience in this field, strategically thinking and creating cohesive digital product experiences. Throughout my career, I’ve also gained expertise in user journey mapping, Adobe Experience Manager, and design systems.
My strong skill is ideating and enhancing user experiences through visual design.
What have I been working on?
I am currently working as an experience designer at John Hancock, creating connected B2B insurance agent experiences through our sales portal and integrating with other digital products within the company.
My Background.
I have a background in Landscape Architecture, which has made me a data-driven designer. I carefully consider how to improve a product to achieve the best possible outcome. I also spent a year working as a freelancer, where I learned how to build proposals, pitch ideas, and negotiate timelines and payments.
My Interest.
I’m passionate about learning and quickly become curious about new things. As a kid, I was fascinated by ants and how they work together!
While I’m primarily focused on visuals, I’ve recently been learning more about front-end development and design systems. Beyond that, I enjoy exploring how we, as designers, can influence others through our design collateral and apply strategic thinking to our work.
Contact me.
My design improves customer satisfaction and engagement through the product. Contact me to learn more about my work, questions about my portfolio, and talk about future projects with me.